The Five Dysfunctions of a Team
Lack of Commitment
Avoidance of Accountability
Inattention to results
Fear Of Conflict
Absence of Trust
Teams that have Trust...
•Admit weaknesses and mistakes
•Ask for help
•Accept questions and input about area of responsibility
•Give one another the benefit of a doubt before arriving at a negative conclusion
•Take risks in offering feedback and assistance
•Appreciate and tap into one another's skills and experiences
•Focus time and energy on important issues, not politics
•Offer and accept apologies without hesitation.
•Look forward to meeting and other opportunities to work as a group
Teams that have Conflict...
•Have lively interesting meetings
•Extract and exploit the ideas of all members of the team
•Solve real problems quickly
•Minimize politics
•Put critical topics on the table for discussion.
Teams that Commit
•Creates clarity around direction and priorities
•Aligns the entire team around common objectives
•Develops an ability to learn from mistakes
•Takes advantage of opportunities
•Moves forward without hesitation
•Changes direction without hesitation or guilt
Teams that Hold Each Another Accountable..
•Ensures that poor performers feel pressure to improve
•Identifies potential problems quickly by questioning on another’s approaches without hesitation
•Establishes respect among team members who are held to the same high standards
•Avoids excessive bureaucracy around performance management and corrective action
•Doesn’t require team leader to be the sole source of discipline.
Teams that focus on Results...
•Retains achievement oriented employees
•Minimizes individualistic behavior
•Enjoys success and suffers failure acutely
•Benefits from individuals who subjugate their own goals/interest for the good of the team
•Avoids distractions
From The FIVE Dysfunctions of a TEAM by Patrick Lencioni
